Our Return Policy
FREE SHIPPING from our gear store:
Look, we're all veterans at Warrior Lodge. And when we're not trying to organize the veteran uprising, we are trying to take care of our own by offering awesome products at great prices with free shipping. Unlike many other web sites that have special rules and lots of fine print, Warriorlodge.com offers free shipping on all domestic orders placed on our website, with no minimum order sizes or special exceptions.
Just because shipping is free doesn't mean it should take a long time. Warriorlodge.com understands that getting your items quickly is important to you, so we make every effort to process your order quickly. Most of our items leave here within 5 days of your order.
FREE RETURNS IF SENT BACK WITHIN 10 DAYS:
If you are not 100% satisfied with your purchase, you can return your order to the warehouse within 10 days for a full refund (Returns must be unworn, in the state you received them, and in the original packaging). We believe that in order to have the best possible online shopping experience, our customers should not have to pay for domestic return shipping. So if for whatever reason you're not happy with your purchase, just go through our easy self-service return process (see the form below) to print out a free return label - your domestic shipping costs are prepaid.
With Warriorlodge.com's "No Questions Asked" 10-day we-pay return policy, there are no special catches or exceptions. All we ask is that you send the items back to us in the original packaging, and make sure that the merchandise is in the same condition.
- You can return your purchase for up to 10 days from the purchase date and WE pay return shipping! (We will email you a prepaid shipping label... just print it and send the item back to us).
- Products must be in the condition you received them and in the original box and/or packaging.
- Did we mention that return shipping is absolutely FREE within 10 days. Between 11-30 days, customer pays for return shipping.
- Please do not send your purchase back to the manufacturer.
- Once your return is received and inspected by the fulfillment centers (usually within 72 hours of receipt), your refund will be processed and a credit will be automatically applied to your credit card or original method of payment within 7 days. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account. As part of our 10-day return policy, all returns will need to be received and processed by our warehouse within 10 days of purchase.
Fire us an email at firstname.lastname@example.org to get started.